Please claim your refund by emailing

You must provide the following information to avoid any payment delays

Record No. 5 digit reference (this can be found on your confirmation email)

Student Name

Parent Name/Account Holder

Bank Name

Sort Code

Account Number

If you have been with us for more than one year, you will need to send a seperate email for each claim.


Ticket Cancellations

If you wish to cancel your ticket with us, our terms of cancellation can be found here



Updated 04/05/2021 @ 09:57