Late Payment Information

When signing up to an instalment plan, payments are expected to be made by standing order on the 1st of each month.

Payment References
  • You must use your allocated account reference on all payments.
  • Each reference is valid for one academic year only.
  • Payments without the correct reference cannot be allocated and may be missed.
Setting Up Your Standing Order
  • Standing orders can be set up through your online banking, or you can complete the form on our website and take/post it to your bank.
  • Do not set your standing order to continue past 1st March. Any overpayments cannot be allocated and may incur an admin fee for returning funds.
  • If you have more than one ticket, a separate standing order must be set up for each one.
Joining Mid‑Year or Paying Off‑Schedule

If you join during the academic year or make a payment on a date other than the 1st, please email us to confirm the payment and the date it was made.

Payment Requirements
  • Payments must be set to the 1st of each month, with the final payment on 1st March.
  • Missed payments may result in your pass being cancelled and travel refused until the account is brought up to date.
  • If paying on the 1st is difficult, you may set up a standing order for a different date, but it must begin one month earlier to ensure you remain ahead.
Bank Details
  • HSBC
  • Business Name: Beaver Bus Limited
  • Business Account
    Sort code: 40-28-40
    Account number: 80017892

If you have missed the first payment date, please make a one‑off BACS payment, then set up your standing order from the 1st of the following month.

If You Receive an Outstanding Balance SMS

If you believe the balance is incorrect, you must contact us.
Common issues include:

  • Incorrect reference entered
  • Use of an old reference
  • No reference used

These prevent your payment from being allocated and must be resolved.

Early Bird Discount

If you are behind with payments and have received an Early Bird Discount, we reserve the right to withdraw the discount due to non‑payment.
Full details: https://beaver-bus.co.uk/early-bird/