Bus Allocation Information
Passengers are allocated to a bus by the ‘School’ and ‘Bus Stop’ selection you make on the reservation form.
On some occasions, we may have to split this over two buses.
We are unable to allocate passengers with their friends as we do not hold any data of this nature. Siblings will be allocated together if they have made the same selections. You can check the selections you have made on your ‘Beaver Bus Student Bus Pass Entry’ confirmation email.
In the unlikely event that the system allocates siblings (only) on to separate services, please email the office enquiries@beaver-bus.co.uk and we will correct this for you.
Our timetables and bus numbers change every year. Please note that this timetable is subject to change at anytime and all times are approximate.
If you email us and ask us to be allocated to a particular service for the following academic year based on the previous year’s timetable, you could be asking us to allocate you to an incorrect bus. We do not start allocations until the beginning of August.
Passes will be posted to the address provided on the reservation form from the second week in August.
We will send you a text message when the pass is on its way. In the SMS we will send you a link for our ‘Pass Letter‘ explaining everything you need to know before travel starts.
We will also let you know when the timetables are up to date and that they are available on the website.
We create demand related services and will fill the buses to ensure they are running as efficiently as possible. In some cases where there is low uptake in a particular area, the bus may have to service another area further away making the bus route longer to make the service financially viable. Otherwise we would not be able to cover certain areas and you will lose the service altogether.
If you no longer require the service or the route issued is unsuitable to you, we will offer a transfer to another service where possible in the first instance or for a full refund, the pass should be returned with a complete refund request form https://beaver-bus.co.uk/wp-content/uploads/2022/04/Refund-Request-Form.pdf before any travel is taken.